Privacy Policy
Last updated: December 27, 2025
DPDP Act 2023 Compliant — Your data, secured by VeloNodes
1
Information We Collect
VeloNodes collects essential information to provide game servers, VPS, Minecraft hosting, Discord bot hosting, and CyberPanel web hosting:
- • Account details (name, email, phone for 2FA)
- • Payment information (processed securely via gateways)
- • Server usage data (CPU, RAM, disk for optimization)
- • Support tickets and chat logs from client area
- • IP addresses and basic analytics (non-personalized)
2
How We Use Your Information
Your data powers VeloNodes services securely:
- Deploy & manage Pterodactyl servers
- Process payments & invoices
- Monitor DDoS protection (PletX)
- Provide 24/7 support tickets
3
Data Protection & Security
VeloNodes implements enterprise-grade security compliant with India's DPDP Act 2023:
Encryption
TLS 1.3, AES-256 at rest
2FA Protection
Mandatory for client area
Backups
Encrypted, geo-redundant
Access Logs
30-day retention, audited
4
Data Sharing & Third Parties
VeloNodes never sells your data. Limited sharing occurs only with:
- Payment processors (Razorpay, Paytm, UPI gateways) for transactions
- DDoS protection (PletX) for threat mitigation metadata
- Legal authorities under valid Indian court orders
- Service partners (Cloudflare, Pterodactyl) under strict NDAs
5
Cookies & Tracking
VeloNodes uses minimal cookies for essential functionality:
- Essential: Session management, login persistence
- Analytics: Google Analytics (anonymized, opt-out available)
- Performance: Page load optimization
Browser settings control non-essential cookies. No advertising trackers used.
6
Your Rights (DPDP Act)
Under India's Digital Personal Data Protection Act 2023:
Access Your Data
Download/export your account data anytime
Correct Information
Update details in client area profile
Delete Account
Request permanent deletion (30-day retention)
Withdraw Consent
Opt-out of non-essential processing
Contact support@velonodes.in for privacy requests.
7
Data Retention & Deletion
Account data retained only as long as needed for service delivery:
- Active accounts: Indefinite (with your consent)
- Inactive 90+ days: Auto-archived
- Cancelled services: 30 days post-termination
- Legal logs: Maximum 6 years (IT Act compliance)
Your Data Is Safe With Us
VeloNodes prioritizes your privacy with enterprise security, DPDP compliance, and transparent data practices.